Terms and Conditions

The general terms and conditions of the lizykids.si online store have been compiled in accordance with the Consumer Protection Act (ZVPot), the Personal Data Protection Act (ZVOP-1) and the Electronic Communications Act (ZEKom-1). We advise you to read them carefully before using the online store. By using the online store, you express your agreement with the stated conditions. If you do not agree to the terms, please leave the page.

The online store lizykids.si reserves the right to change the conditions on the website at any time, without prior notice. All changes are binding on customers, so we recommend that you review the Terms of Business regularly. The online store lizykids.si (hereinafter also “store”) is managed by the company:

D & A UNITE doo – Podvinci 41a & nbsp;
2250 Ptuj – Slovenia & nbsp;
VAT #: SI 44976585 – Bank: NOVA KBM – IBAN: SI56 0400 1004 9225 549 < / p>

The General Terms and Conditions determine the operation of the lizykids.si online store, the rights and obligations of the user and the store, and regulate the business relationship between lizykids.si and the customer. The buyer is bound by the general conditions that are valid at the time of purchase (placing an online order). When placing an order, the customer is always reminded of the general terms and conditions and confirms his acquaintance with them by placing an order.

lizykids.si is an online store operated by Lizy Kids, an online store, D & A UNITE d.o.o.

The buyer is any legal or natural person who has made a purchase in the online store lizykids.si.

At the end of each purchase, the customer confirms that he accepts the general terms and conditions published on this page.

The user is any legal or natural person who reviews and / or purchases products in the online store lizykids.si.

A registered user is any natural person who has registered as a registered user in the online store.

A sales offer is an offer represented by products on the web address of an online store.

The language of business is Slovenian. The sales contract between the buyer and the seller is concluded in the Slovenian language.

Seller’s headquarters Lizy Kids, online store, D & A UNITE d.o.o. is at the address Podvinci 41a, 2250 Ptuj.

A supplier is a delivery service employee who delivers a shipment by post to the buyer to whom the goods were sent.

For a successful purchase, customer registration is desirable, but not required. The entered data will be protected in accordance with the Consumer Protection Act (ZVPot) and will be used only for the processing of customer orders.

Upon registration in the online store lizykids.si, the visitor obtains a username that is the same as his e-mail address and password. By registering, subscribing to e-news or placing an order, the visitor becomes a user. By using the lizykids.si online store, as well as by logging in and registering on the website, it is considered that you, as a user, are familiar with the general terms of use and accept them in full. The General Terms of Use apply to all forms of use of the online store and to all forms of interactive communication provided by the website. Use of the Website includes, but is not limited to, access to websites and other content within the Website, use of the Website’s features and services, as well as the transfer of files and other content from the Website. The lizykids.si website reserves the right to change these general terms of use. The user undertakes to periodically check on the website whether the general terms and conditions have changed. In the event that the user no longer agrees with the amended general terms and conditions, he must immediately stop using the website. lizykids.si does not take responsibility for non-functioning or site closure.

Registration or registration as a guest is required for the purchase. By registering, the visitor becomes a user and thus acquires the right to purchase. Ordering takes place via the Internet 24 hours a day, every day of the year. You can choose and order products that are available to you in the online store in the product list. If a product is not in stock, we will notify you of the order change. Lizy Kids, online store, D & A UNITE d.o.o. reserves the right to extend delivery deadlines in case the product is not in stock or due to logistical problems.

Prices and invoicing
All product prices in the online store are final and do not include VAT. VAT is not calculated on the basis of paragraph 1 of Article 94 of ZDDV-1. Prices are in euros (EUR). Prices are valid at the time of placing the order and are valid until the date of publication of the new price list. Prices are valid only for purchases through the online store lizykids.si. The price does not include delivery, unless your one-time purchase is EUR 50 or more.

Prices are for information only and are subject to change without notice. In the event that the price of the product changes during the processing of the order, the provider will allow the buyer to withdraw from the purchase. At the same time, the provider will try to find a solution that will be to the mutual satisfaction.

After the shipment of the ordered products, the bidder sends and issues an invoice to the buyer with a breakdown of costs, in pdf format, to the buyer’s e-mail address, and at the same time attaches it to the shipment. The order is stored in electronic form on the provider’s server and accessible to the customer at any time in his user profile.

Method of payment
The following methods of payment and delivery are available in the online store lizykids.si:

Transfer to the provider’s account
In the case of payment by transfer to the provider’s account, you will receive a notification at the time of purchase with all relevant information about the account to which the transfer is to be made. Do not transfer the purchase price until you receive the email. We ship the order when the inflow is visible on our bank account. Payment must be made no later than 3 days from the date of the order, otherwise the order will be terminated as unsuccessful.

Through the PayPal system
You must have a registered PayPal account. If you choose to pay via PayPal, you will be redirected to PayPal’s payment system after clicking on “Complete purchase”. Follow the instructions on the screen.

With payment cards (Visa, Mastercard, American Express)
Various discounts and promotions can take place in the lizykids.si online store. All discounts are clearly stated next to the product. Discounts cannot be exchanged for cash payments. If you buy a product before discounts, you are not entitled to additional discounts, even if the same products are discounted. We reserve the right to make errors when posting discounts. Discounts are valid for a certain period of time, unless otherwise written and made public. Discounts apply to stock sales. We reserve the right that a particular product is no longer in stock or can no longer be manufactured during the discount period.

Stocks of the entire offer in the online store lizykids.si and social networks that represent this website are limited.

Order cancellation
Registered userI can cancel your order on the same day of placing the order via your account on lizykids.si by clicking on the “Cancel order” button or by e-mail to info@lizykids.si. Unregistered users can cancel an order by email, subject to the same terms as registered users. An order that is not paid for within three (3) days from the date of the order will be automatically canceled.

Withdrawal from the order
In accordance with the provisions of 43.č. of the Consumer Protection Act (ZvPot), the consumer has the right to notify the company within fourteen (14) days of receipt of the goods that he withdraws from the order / contract, to the contact email address info@lizykids.si, without the need to state the reason for your decision.

A message is considered timely if it is submitted within 14 days in writing or by email. The deadline starts one day after the date of receipt of the products.

A return shipment of returned goods must be delivered within 30 days of the notice of withdrawal from the contract to the seller’s registered office: Lizy Kids, D & A UNITE d.o.o., Podvinci 41a, 2250 Ptuj. The return of the received products to the company within the deadline for withdrawal from the contract is NOT considered a notice of withdrawal from the contract. The only cost borne by the consumer in connection with the withdrawal from the contract is the direct cost of returning the goods (which in the case of shipment is charged according to the price list of the delivery service). Products must be unused, undamaged and in the original packaging with all attached documentation and the original invoice. The bidder is not obliged to accept redemption shipments or shipments that do not meet the bidder’s general terms and conditions. Upon receipt of unused, undamaged goods in the same quantity and in the original packaging, in accordance with the law (snow within 15 days of receipt of the goods) return the purchase price received.

Pursuant to the provision of the third paragraph of 43.d. Article ZVPot, the company returns the received payments to the consumer with the same means of payment as used by the consumer, unless the consumer has explicitly requested the use of another means of payment and if the consumer does not bear any costs. Upon withdrawal from the contract where the discount code was used, these funds are considered as a discount and are not returned to the consumer. Only the amount paid is returned to the consumer.

In exceptional cases, when the products are not returned in accordance with ZVPot, we can offer the consumer the purchase of the product with the appropriate compensation, which is determined by the minutes upon return. Discounted purchases are taken into account upon confirmation by the consumer by e-mail.

The consumer uses this redemption only when ordering another product of the same or higher value.

The provider makes every effort to ensure compliance and up-to-dateness of the data published in the online store lizykids.si. Nevertheless, the characteristics of the products, their stock and price can change so quickly that the provider fails to correct the data in the online store. In such a case, the provider will notify the customer of any changes and allow him to cancel the order or replace the ordered item. All product photos are actual product views, but the color shade of the products may differ from that shown on the consumer screen due to the different color settings of the screens.

The merchant strives for the highest possible level of up-to-dateness and correctness of the information published on the website. Nevertheless, the reduced performance of the technological solution used, the input, transfer or any other data processing may cause an error to be displayed on the website. In the event that a visitor to the website estimates that the information is incorrectly displayed, he can inform the trader at the contact addresses. The Merchant is not responsible for occasional non-functioning of the site, possible inaccuracy of data and also for any damage caused by the use of inaccurate or incomplete information and inability to access and use the information on these websites.

Special prices and special discounts are valid until the sale of stock or. until the expiration of the action.

The provider reserves the right to disable the website or disable access to it due to technical or other problems and maintenance, which also means disabling or hindering the use of the online store. The provider is not responsible for compensation for any damage or costs incurred by the user due to the termination, inactivity or obstacles to the operation of the website.

The provider does not guarantee the accuracy, completeness and correctness of the content published on the website, nor does it assume responsibility for any damage that users may suffer due to reliance on the published content. The provider is not liable for any damage that may occur to the user’s hardware, software or other equipment due to the use of the website. The user must ensure that the equipment (antivirus, etc.) is adequately protected against access to and use of the website. With the purchase and the given contact information, each customer agrees with the general terms and conditions and allows further contact with the purpose of informing about news, promotions, etc. In case of disagreement with the contact, the buyer must notify the company in writing by letter or e-mail

Each user is responsible for the truthfulness and accuracy of the personal information they provide to us. It is strictly forbidden to order goods or services using a foreign name or to use the personal data of third parties.

Protection of personal data
In accordance with the Personal Data Protection Act ZVOP-1 and Regulation (EU) 2016/679 after 25 May 2018, the company Lizy Kids, online store, D & A UNITE doo, Podvinci 41a , 2250 Ptuj, for the processing of personal data of its customers and visitors to obtain consent for the processing of personal data.

All information will be treated confidentially and will only be used for internal records and for the purpose for which it was provided. Your data will be carefully protected against loss, misuse, unauthorized access, disclosure, alteration or destruction.

When subscribing to the e-mail newsletter and obtaining a discount coupon, we will collect and process the following personal data: name and surname, e-mail address.

The company Lizy Kids, online store, D & A UNITE doo, Podvinci 41a, 2250 Ptuj, as the controller of personal data files may use and process the obtained data in accordance with the provisions of personal data protection regulations for all purposes and communication channels :

database management and sending of offers,
implementation of marketing activities – advertising,
analysis and study of shopping habits,
monitoring and recording the delivery of sent e-mails (or received by the holder),
monitoring and recording which content the e-mail address holder has opened or read (monitoring clicks on web links contained in e-mails),
implementation of additional offers,
implementation of prize games and participation in promotional events, which include draws and publication of data on winners and collection of personal data at promotional events.
When purchasing in the online store lizykids.si we will collect and process the following personal data: name and surname, address, postal code, place, telephone, e- title.

We will carefully store and process the collected personal data until the visitor or customer of the online store lizykids.si requests deletion or unsubscribes.

We will not share or pass on the personal information we have obtained to anyone. They will be used exclusively for the above purposes.

In case of problems or. ambiguities in the use of the website, the website owner reserves the right to contact the consumer through means of distance communication.

We are not responsible for any “intrusion” into the computer system.

Notifications and e-news
By subscribing to the e-news, the user agrees that we inform him about news and promotions on our website. The provider undertakes not to misuse or pass on the user’s e-mail address to a third party in any way. The user can unsubscribe from receiving news at any time.

Intellectual property
Online store lizykids.si is owned by Lizy Kids, online store, D & A UNITE d.o.o. and with it also all contents, logos, photographs and other audiovisual and textual works. All the mentioned elements are thus the subject of intellectual property, with which Lizy Kids, an online store, D & A UNITE d.o.o. the only right to dispose of the rights to all content on the portal. The user of the website has the right to access the website, and the registered user has, in addition to the right to access the website, also the right to use activities that he can use as a registered user. By accessing the website, the user is allowed to use the content of the website for a limited, non-exclusive and only private purposes under the conditions set out in these general terms of use. Any other reproduction or other use of any element on the portal or for any other purpose, including commercial use, or for third parties is prohibited without the prior written consent of Lizy Kids, online store, D & A UNITE d.o.o.

The owner of the online store lizykids.si is Lizy Kids, online store, D & A UNITE d.o.o. All rights reserved. The content on the website may contain material, the copyright of which may also be the property of third parties, so any transfer of information from the website is allowed only with the written consent of the owner.

We reserve the right to change the terms without prior notice.

Other provisions
The buyer has all rights under the Consumer Protection Act. All terms and conditions set forth herein are binding on the customer and Lizy Kids, the online store, D & A UNITE d.o.o. All possible disputes will be settled amicably by the parties. In the event that an agreement cannot be reached, the dispute will be resolved by the competent court in Ptuj.

The concluded contracts are stored in electronic form on the server of the company Lizy Kids, online store, D & A UNITE d.o.o. Access to them is possible only with the prior announcement of the buyer.

Complaints and disputes
The provider complies with applicable consumer protection legislation. The provider makes every effort to fulfill its duty to establish an effective complaint handling system and to designate a person with whom, in the event of problems, the customer can contact by telephone or e-mail. The complaint is submitted via the e-mail address info@lizykids.si. The appeal procedure is confidential. LizzieKids, online store, D & A UNITE d.o.o. Recognizes that an essential feature of consumer disputes is the disproportion between the economic value of the claim and the time and costs involved in resolving the dispute, which is also the main obstacle to the consumer’s failure to bring a dispute to court.

The online store lizykids.si strives to the best of its ability to resolve any disputes amicably. In the event that an agreement cannot be reached, the dispute will be resolved by the competent court in Ptuj. The mission of the store is satisfied customers and products in regular use. We are always available by e-mail info@lizykids.si, where we will be happy to help you resolve your doubts and questions.

Out-of-court settlement of consumer disputes

In accordance with legal regulations Lizy Kids, online store, D & A UNITE d.o.o. does not recognize any provider of out-of-court settlement of consumer disputes as competent for resolving consumer disputes that could be initiated by the consumer in accordance with the Out-of-Court Settlement of Consumer Disputes Act. lizykids.si, which as a provider of goods and services enables online trade in the territory of the Republic of Slovenia, publishes on its website an electronic link to the platform for online resolution of consumer disputes (SRPS). The platform is available to consumers here. That regulation derives from the Out-of-Court Settlement of Consumer Disputes Act, Regulation (EU) No 524/2013 of the European Parliament and of the Council on the online settlement of consumer disputes and the amendment of Regulation (EC) no. 2016/2004 and Directive 2009/22 / EC.